Help center
Understand what IELTS27 understands about you.
Find clear answers about personalization, evidence, adaptation and your choices.
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What do you need help with?
Help center 01My learner model
How identity, context, personal world, interests, state and capability evidence are used.
Help center 02Why this topic or mission?
How learning gain, goal relevance, context fit, transfer value and overload risk shape recommendations.
Help center 03Changing interests or context
Update explicit preferences and understand how recent behavior changes short-term attention signals.
Help center 04Topic expansion
Why IELTS27 moves beyond familiar domains and how support changes during transfer.
Help center 05Assessment and confidence
What remains standardized, how evidence supports Band direction, and when review is needed.
Help center 06Privacy and control
Questions about data access, correction, deletion, preferences, and model transparency.
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